Questions homeowners ask
Do I need an owner-builder permit?
It depends on your state and the value of the work. We help you understand what's required, but compliance is the homeowner's responsibility.
What if I'd rather use a licensed builder?
My Reno HQ works with licensed builders. Many clients take our drawings and estimates to a licensed builder of record while using our product library and documentation.
How is this different from Hipages or Houzz?
Hipages is a trade marketplace; Houzz is inspiration. My Reno HQ combines LiDAR design, supplier integration, vetted trades, and milestone payments in one workflow.
What's the LiDAR scanner?
It's the 3D camera built into iPhone 12 Pro and later. We turn it into a professional measurement tool for your bathroom — free, in our app.
What does Stripe Connect actually do?
Stripe Connect holds milestone payments and releases funds to trades only on the milestone sign-off you approve. My Reno HQ doesn't hold funds ourselves.
What if I get partway through and want to stop?
Stage 1 ($399) and Stage 2 ($699) are complete deliverables you can stop after and hand to any builder. Stage 3 is optional if you want our trade network and milestone payments.
Do you cover kitchens?
Year 1 is bathrooms & ensuites only. Kitchens and laundries are planned for Year 2.
Where do you operate?
Perth first. Adelaide and Brisbane mid-year. Sydney and Melbourne by end of year. We expand only when we have enough vetted local trades.